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Commendation from Malaysia
Hi RajneeshThank you for the well wishes for the year and Happy New Year to all of you at TNS.
We had a lovely time at Kerala especially:
a. at the Taj the hospitality was great and food was delicious(but as you had informed there was really nothing much to do at kochi).
b. the boathouse was an exciting experience but the workers didnot keep the place clean and food could have tasted better.
c. The Leela Kovalam was just amazingly wonderful breathtaking view and fantastic service.
d. the first driver we had Renju was very proactive and thereby we managed to do and see alot more of each place.
An alert driver who drove defensively.We were very pleased with him and rewarded him well.
Just a few reservations:
a. the travelling vehicle that we used for the entire journey was old and a little shabby.
b. The hotel in thekady the elephant court was a bit of a let down.The rooms were rather musty and a little dirty.
c. The second driver that we had was uncooperative as he was unwilling to take us around trivindrum upon arrival in kovalam. We were very disappointed by his lack of initiative and quite a reckless driver.
d. I just felt that even the staff on board the boathouse supposedly a luxury boat were average in service and hospitality.
Overall I and my family would like to thank you for making sure that our entire stay in kerala was smooth and without any untoward surprises and we enjoyed ourselves.
Jessie Nathan (MALAYSIA)
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